Creating, editing, and deleting a status
1. Navigate to your Underpayment settings by either clicking on the Settings button on the underpayments worklist or by clicking Account >Underpayments.
Click on the statuses tab
Click on Edit statuses
4. To add a new status, click the Add status button. Type in your status name and description, select a color, and click Save status changes.
5. To edit a status, you can type in a new status name and description, as well as change the color. Detected, Retracted and Resolved statuses are locked from editing due to having Rivet automatic assignments attached to them. Click Save status changes.
6. To delete a status, click the trash icon.
If the status has underpayments associated with it, then you will not be able to delete the status until you've reassigned those claims to a different status.
If the status does not have any assigned underpayments associated with it, then you'll be prompted to confirm the deletion and the status will be deleted.
