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Underpayment statuses - how and why you should use them!
Underpayment statuses - how and why you should use them!

Utilize the statuses to make it easy to pick up where you left off, follow up, and show others which claims you have already worked.

Updated over a week ago

Workflow on how to set statuses

1. To set a status once you've worked through the detected underpayment you can either set a status claim by claim or in bulk. Please see this article to see a definition of each status.

2. To update the status in bulk select the all items on your page or you can select all (once the tool box pops up) to update all the claims that do not populate on the page you're viewing

๐Ÿ’ก Pro Tip: Rivet will render up to 250 claim line items per page, be sure to select the "Select all items" that are included in your filter results to move all results to a new status, note or assign all the items to the rep.

3. Or you can select specific claim line items to set a status

4. And set the status as you are working through individual claims

6. Now that you've set your statuses you can now find those claims in the left-hand navigation menu. Upon selecting the status those claims will populate in the underpayments table.

If you have any additional questions about Procedure Code Comparison, feel free to chat in or email at support@rivethealth.com.

Suggested Next Articles - Understanding Underpayment Statues

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