Rivet

What is Rivet?

Learn about the typical Rivet implementation process for a customer.

Understand Your Customer Implementation

Learn about Business Units in Rivet and why they are important

Understand Business Units in Rivet

Learn how to update and/or add a provider/providers to the Provider Table in Rivet

Updating the Provider Table in Rivet

The steps to set preferred service locations in Rivet.

How to Set Preferred Service Locations

Learn why the chargemaster is important for your Rivet experience and how to load the information into your Rivet account

Uploading a Chargemaster Report

Customize the contents of tables in Rivet to your preferred view

Configuring table columns

Learn how to manage users permissions in your Rivet account

Managing User Permissions

Views let you jump into a filtered view without having to select the same filter criteria each time

Saving views

Simplifying access with Single Sign-On

Effectively use filters in tables and charts to quickly access the information you need

Filtering

Learn how to reset or change your password for your Rivet account.

Reset or change your password

Learn how to add and manage users in your Rivet account.

Adding and Managing Users in Rivet

Easily Track + Upvote Rivet Upgrades

Use search to find a specific claim or patient in your worklist

Searching within tables

Keep track of the next steps on claims and projects you're working

Notifications and reminders

How to export data from a worklist or a chart from a report to CSV, PDF, or PNG files

Exporting data & charts

Getting started

A high level overview of the most frequently used integrations in healthcare and what differentiates them from one another.

Four main types of healthcare integrations

Healthcare is filled with various types of data. Here are the core data elements you'll need to make the most of Rivet.

Data elements that power Rivet

Claim matching is a crucial process within Rivet that connects claims to remittances.

Claim Matching Simplified

Learn how to install and leverage Syncovery to automate the push of your 835s and 837s (claims and remits) to Rivets SFTP.

Installing Syncovery for SFTP file transfers

Uploading Files into Rivet

Data & integrations

Find answers and get help from Intercom Support and Community Experts

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